KYC Policy & Procedures (Identity Verification) - WPT Global

KYC Policy & Procedures (Identity Verification)

As a licensed operator acting in line with applicable laws and regulations, WPT Global is required to verify the identity of its players and to prevent suspicious or fraudulent activity. For this reason, whenever necessary, every player must submit the documentation we request.

1. When is identity verification (KYC) required?

• At the time of a deposit, verification may be requested based on our risk-assessment methodology.
• At the time of a withdrawal, full identity verification (customer due diligence) will be required in virtually all cases.

2. What documents are needed to complete a player's verification?

Three types of documents may be requested: proof of identity (POI), proof of address (POA), and proof of deposit (POD).

For proof of identity, we need one of the following government-issued documents:

• Government-issued photo ID card
• Passport
• Driver's license
• Additional requirements:
• A clear, full-color photo with all four corners of the document fully visible
• Expiration date clearly visible (the document must be valid for at least 3 months)
• Issue date, signature, full name, and date of birth clearly visible (the player must be at least 18 years old)

For proof of address, we need one of the following documents:

• Utility bill (water, electricity, or telephone)
• Bank statement
• Additional requirements:
• A clear, full-color photo with all four corners of the document fully visible
• Document date clearly visible (issued within the last three months)
• Address clearly visible
• If you deposit by credit or debit card, we need clear, full-color photos of the front and back of the card
• The first 6 and last 4 digits must be visible (cover the middle digits on the front and the CVV code on the back)
• The card must be signed
• The account holder's name must be clearly visible
• On embossed cards, only the first 6 and last 4 digits on the back need to be clearly visible
• If you deposit with an e-wallet, we need a screenshot confirming ownership of the wallet
• The website URL must be clearly visible
• The account holder's name must be clearly visible
• The player's email address or name must be clearly visible
• The deposit transaction details must be clearly visible

Additional information

WPT Global takes a risk-based approach and, where it deems it necessary, may carry out these checks at an even earlier stage.

All documents are stored electronically and the details of a customer's account are treated as confidential. Our fraud, risk, and poker security departments have access to a range of databases and reports used to review players.

All staff whose roles involve contact with customers are familiar with the policy and procedures described above, and forward any relevant information or questions to the MLRO (Money Laundering Reporting Officer).

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