Customer Acceptance Policy (Account Eligibility)

This Customer Acceptance Policy explains who can open an account at WPT Global, what information and verifications we require, and the circumstances under which we may decline, suspend, or close an account. It forms part of our legal anti-money-laundering and responsible-gaming obligations, and it applies to every player who registers to play real-money online poker, whether that's Texas Hold'em, a tournament, or a cash game.

WPT Global is operated by Everstronglink Limited, based in Costa Rica, licensed by the Tobique Gaming Commission under licence no. 0000005. Payments are processed by Kashxa Limited, based in Cyprus, registration no. 427606. The platform is intended exclusively for individuals who are 18 years of age or older.

1. Anti-Money-Laundering Policy

WPT Global complies with anti-money-laundering laws and all applicable regulations. We monitor every transaction to prevent money laundering and report any suspicious activity to the relevant authorities. If you spot any suspicious activity related to any of the games on the platform, you are required to report it to us immediately.

As required by anti-money-laundering legislation, we may suspend, freeze, or close your member account and withhold funds whenever this is necessary to meet those obligations.

2. Registration and Required Information

WPT Global requires every customer to create a complete personal profile when they register. The mandatory information requested at sign-up is:

• Your real name;
• Email address;
• Phone number;
• Date of birth;
• Country; and
• Password.

You must complete registration before you can play the online games. Only one account per customer is permitted.

3. Identity and Withdrawal Verification

In addition to completing the registration form, we run an extra verification process before any payout or withdrawal is released (for example, a government-issued ID or driver's license).

3.1 Additional Checks for Suspicious Deposits, Transactions, or Accounts

Additional checks for suspicious deposits, transactions, or accounts include, without limitation:

• Calling the player to confirm the registered phone number, recording the responses and the player's conduct during the call. Our support team makes the call in the language registered on the player's account.
• Cross-checking phone directories, tax records, electoral rolls, and other public databases in the relevant country to confirm that a person matching the submitted details exists.
• Requesting a copy of a government-issued ID, proof of address, and a copy and statement for the payment card on file.

For each player, we carry out politically-exposed-person (PEP) and sanctions screening.

4. Strict Restrictions

We maintain a strict policy of never:

• Making a payment or withdrawal to any name other than the player's name registered on the account;
• Accepting physical cash as a method of payment.

5. Minimum Age and Responsible Gaming

Access to the platform is restricted to those 18 years of age or older. Accounts belonging to minors will be closed, and any winnings may be voided. We encourage you to play online poker responsibly: set deposit and time limits, and seek professional help if the game stops being a form of entertainment.

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